Leasing Professional

Job description: 

• Deal with all leasing calls so that 50% or better of qualified traffic result in visit
• Use of “Smile Pad” for specific method of handling all incoming calls
• Qualify prospective residents
• Responsible for completion of bonus form to be turned in to the community for approval prior to submitting
• Demonstrate feature/benefit selling of community and apartments
• Demonstrate a 50% or better on-site closing ratio
• Responsible for all follow-ups from on-site visits and telephone traffic (Use of the Sealy Follow-Up Program)
• Helps perform monthly market surveys
• Enters guest cards into e-site
• Walks models, show units, and leasing trap daily (open/close models and show units daily)
• Assist other Sealy Properties with leasing referrals and adhering to the policy procedures for referring to other sister-communities
• Maintains above average score on shopping reports
• Is extremely familiar with all competitive communities (must have shopped competition)
• Responsible for checking voicemail morning, noon, & evening (as often as possible) along w/documenting all phone calls in log
• Responsible for opening/closing checklist (balloons, refreshments, etc. displayed)
• Facilitate completion of all leasing documents **
• Responsible for the processing of the background screening and following the Sealy policy for qualifying **
• Greets all walk-ins as trained
• Calls back leasing appointments and move-in appointments 24 hours in advance to confirm
• Responsible for walking all leased apartments prior to resident moving in along with taking digital pictures for M/I. (place move-in gift in apartment)
• Responsible for completing “Sealy Acceptance Form” when walking move in with resident.